01244 546920 / 54583401244 546920 / 545834

Gem Wholesale Drury Industrial Estate, Drury Lane, Buckley, Flintshire, CH7 3DZ, United Kingdom.

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About Us
All stocks are sold under our Terms and Conditons which are as follows and we reserve the right to change these terms at anytime : All Sales are Final and no returns or credit will be allowed for previously undiscovered defects or discrepncies in description.

The goods sold on this site are sold as 'trade sale' and as a customer purchasing via this site you are not covered by legislation that protects 'non trade' consumers, this is regardless of the grade of parcel sold. All merchandise is soldwithout any form of warranty or guarantee and full liability for any future issues with all merchandise will sit wtih the purchaser not Gem Discounts LTD. Please ensure you read and understand all the terms and conditions and grades of stock before you make a purchase, you will not be compensated if products develop a fault after reasle by you to a third party or during future use by you.

End of Catalogue / Clearance stock

This is surplus end of range stock which is believed to be in good condition. It may suffer from soiled or damaged

packaging and normal manufacturing defects.

Customer Return Stock
This comprises of merchandise returned to the SOURCE COMPANY* as being faulty or defective in some way which for any reason cannot be returned to the original manufacturer. Also merchandise which has suffered from accidental damage within the SOURCE COMPANY’S distribution system, the merchandise may be damaged or it may simply be packaging damage. Part or incomplete items include multipart merchandise where one or more components is missing. In general this category will include both damaged and perfect stock, no guarantee as to the breakdown of damage and perfect stock whether expressed or implied by law will attach to any such sale.  1 (a) that the name of any source company or of any associated firm or company will not be used in connection with the resale of merchandise.
(b) that the name of any source company or of any associated firm or company or any trader mark belonging to any such firm or company will be removed by THE PURCHASER from the merchandise or marked in accordance with Gem Discounts Ltd instructions prior to resale.
(c) that on no occasion will any catalogue or other promotional literature belonging to any source company or its associated firms and companies be used in any way whatsoever in connection with the resale of the merchandise.
(d) that all the MERCHANDISE sold to THE PURCHASER thereunder is sold without guarantee as to fitness for purpose and on the understanding that the purchaser will ensure that the goods are made safe and serviceable before re-sale. No warranty whether expressed or implied by law will attach to any such sale. It is the prerogative of a purchaser to inspect the merchandise offered for sale. Gem Discounts Ltd will assume that such an inspection has been made. Arrangement to inspect can be made with appropriate warehouse staff.
(e) THE PURCHASER will indemnify Gem Discounts Ltd from and against any claims whatsoever resulting directly or indirectly from the resale of THE MERCHANDISE by THE PURCHASER
(f) no returns will be accepted from the purchaser, and no credit will be allowed for previously undiscovered defects, discrepancies in description or in quoted quantities.
(g) no statement made by any person as to the quality or condition of any merchandise on offer is to relied upon for the purpose of making an offer to purchase.
(h) All stock is sold “ex warehouse” Gem Discounts Ltd Staff will provide assistance to load stock if required. Collection costs and arrangements are the responsibility of the purchaser. (i) Any customer returning goods to any retail outlet of a SOURCE COMPANY in order to obtain a full refund will be liable for criminal prosecution by the SOURCE COMPANY.
 2. SAFETY TESTS
(a) TOYS.   Toys must be accompanied by a CE mark and the name and address of the EUROPEAN company responsible for the mark. Toys containing small parts as defined in BS 5665 must carry the statutory warning ie NOT SUITABLE FOR CHILDREN UNDER 3 YEAR. Plastic bags containing toys must be over 38 microns thick and should carry a child warning label. Toys should not be sold until the following checks have been carried out. Completeness of toy to enable safe assembly including instructions as necessary. Ensure that there are no sharp points or edges and that internal components are not exposed other than functional parts. Toys using low voltage mains power adapters are checked to British Standard 3456 before resale. It is fundamental to the conditions of sale that checks are carried out and that they are satisfactory PRIOR TO RESALE.
(b) AUDIO
Merchandise is sold on the basis that it is repaired or reconditioned as necessary PRIOR TO RESALE . Safety tests complying with BS415 must be carried out on merchandise and any remedial work completed BEFORE IT IS OFFERED FOR RESALE. 
3. Title The title to each of the items or goods covered by this invoice is not legally transferred until complete payment has been made to Gem Discounts Ltd. 
 SOURCE COMPANY : A source company is designated as the company originally retailing stock to the general public.
Removal of Catalogue numbers
It is a standard requirement of supply that all traders adhere to the rules and regulations laid out below. These rules form an addition to our standard Terms & Conditions laid out on our Invoice.

All Catalogue Numbers or markings must be either crossed out with a permanent marker or obliterated from any and all cartons before re-sale
Any item carrying the JMB brand name or marking must be crossed out with a permanent marker or obliterated from any and all cartons. The JMB mark situated on the model identification sticker (found on the rear of most items) must be crossed out with a permanent marker or obliterated.
On no occasion will any catalogue or other promotional literature belonging to any catalogue or high street store be used in connection with the re-sale of any item, or be in view of or be left unattended in a public place where stocks are being sold by the trader or anybody acting on his behalf

There must be no use of the catalogues name or associated companies in any form for any reason in connection with the re-sale of stock.

Returns
Returns are only accepted if goods are 'not as described' - we do not accept returns on catalogue returns or B Grade goods if the reason is the condition of the goods - You are buying returns and will receive damaged items within parcels. If you have a problem with any delivery you must notify us by phone or e-mail within 48 hours or receipt of your goods. 
We will only accept goods back if they are returned in the original packing, complete as sent in quality and quantity and are sent via secure or insured delivery service which requires a signature at the time of delivery. We do not refund for your shipping charges out or for the return unless we have made the error on the original supply of goods.
In all cases you must contact us before any return is made and we have agreed to accept the goods. Once agreed we will give you a return reference and / or name of a reputable shipper or courier who can help with the return. Once a return is agreed you have 7 days to complete the process. After this time we reserve the right to refuse the goods. You may also be subject to a handling charge to cover our expense in re-stocking the item, this will of course depend on the circumstances or reason for return

Storage Charges
If goods are not collected or delivery made within 7 days storage charges may be added at the discretion of Gem Discounts Ltd. The cost will be based on volume of goods held and also the length of time the goods are held (please contact us for current costs) whether the goods are paid for in full or in part. Gem Wholesale also reserve the right to cancel any order not collected within two working days of the date of your order.

Prams, Pushchairs and Nursery goods Safety Checks
All new and second hand prams and pushchairs must now meet BS 7409:1996. Older prams and pushchairs may be marked BS 4139 or BS 4792. However, even if a pram or pushchair is marked BS 7409:1996, it does not mean that it is safe now and you are advised to check any prams or pushchairs carefully. Many are subjected to very hard wear which may have caused them to become unsafe. 

THE MAIN AREAS TO CHECK ARE:
Stability 
No corrosion
No sharp edges or points
No finger traps (check the folding mechanism on handles particularly)
Two separate locking mechanisms to release before the chassis will fold
A 5 point harness which is secure and intact (older models may have a 3 point harness) 
An effective brake
Wheels must be firmly attached and running smoothly
No small parts or loose fabric that can be detached easily by a child Prams and pushchairs must be sold with proper instructions and warnings. 
Children's Car Seats 
Should a car seat look second hand or faulty in any way it should be scraped and not sold, you cannot be sure that a second hand seat has not been involved in an accident and been damaged. The seat itself may look perfect but it could fail to protect a second time.

The current European Standard for car seats is ECE R44.03 No car seat should be sold without the proper fitting instructions. 
I authorize Gem Discounts Ltd Ltd. to keep this agreement on file and apply these policies to all future transactions made between the Company (Gem Discounts Ltd Ltd) and myself
WARNING : Any trader found not complying with any of our terms
 and conditions or safety requirements will not be supplied with any stocks
and may also face legal action. There will be no second chances



This web site is owned and operated by Gem Wholesale who are completely dedicated to your total satisfaction
If you have any suggestions or comments or if you need to contact us, please email us using the link on the store
page or use the details below.

Our Contact details:
Gem Wholesale
Drury Industrial Estate Drury Lane Buckley Flintshire CH7 3DZ United Kingdom
Phone: 01244 546920 / 545834
Fax: 01244 549424
Email: sales [at] gemwholesale [dot] co [dot] uk
338 359823

Making A PurchaseMaking a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

If you have made a mistake and cannot correct it in the shopping cart contact us and we will correct the mistake

When confirmation of your order is received this is to indicate we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling We ship all carton lots to the UK on an automatic Next Day service. Pallets for UK delivery can be shipped on Economy 2-3 day service or Next Day, you may select which during your order.

International orders are always quoted before we give a total pay.
Delivery Schedule We deliver your order right away once payment is received. It is your responsibility to ensure the goods arrive intact and un-opened.

Should you receive an item that is either damaged, opened or has had items removed you MUST sign for the stock accordingly. If you fail to sign that an item is damaged, faulty or parts missign we will be unable to accept any claim from you or make a claim on the carrier.
Back Orders Due to the nature of the stock we carry being clearance, end of line or customer returns we are not able to offer a Back Order service, once a pallet or parcel is sold we are not likely to every get another similar lot.
Tax Charges For orders made from the UK or the European Union, 20% VAT is added. EU customers registered for VAT and can provide us with the correct details are zero rated. For orders placed outside the EU we charge VAT and refund once a certified bill of lading detailing our Invoice reference is recieved.
Credit Card Security When the order is placed at our website your Credit/Debit card details are taken by Actinic, a payment gateway. We use Actinic Payments to ensure we are PCI compliant and that your details are secure. Once you clear all of the security checks made by Actinic on our behalf we will confirm receipt of your payment by email. If there is any problem or if your payment is refunded / voided you will need to check with your card issuer to find out what the issue may be.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01244 546920 / 545834 (International +44 1244 546920or fax us on 01244 549424 or write to us at Drury Industrial Estate Drury Lane Buckley Flintshire CH7 3DZ United Kingdom
Privacy Policy Gem Wholesale do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy You are buying under our Terms and Conditions and as a businessl, not a retail customer. We do not accept a return on any goods unless the wrong item has been sent. We sell customer returns and you will get broken and damaged goods.

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