UK Delivery options
Please Be Aware : Whilst we can, and do, deliver to a residential or home address please understand we use a business to business carrier Pallex and they do expect you to be there during normal opening hours to accept delivery (8am to 6pm) Monday to Friday. If you are not you may face additional charges to re-deliver goods. For Next Day delivery on cartons or pallet orders your order and payment must be with us and clear by 1pm latest.
Tracking : At present there is no online tracking for pallets. Unfortunately the pallet carriers are not as advanced as parcel delivery companies. If you need to know when a pallet will be with you we would advise you select the Next Day service, you can also request 2nd or 3rd day on the Economy service but this is not guaranteed. We are also able to request a call 1 hour before but once again its only if the driver is able. If you want to request either or both of these options please add them in the 'additional shipping notes' box during your order
For pallet delivery the carrier would drop the pallet from the van to kerbside, you are responsible to move it from there. The driver is not required to take a pallet into your premises, but most drivers will help if they can and have time to do so. (These are Pallex drivers not ours so we cannot instruct them to do any more)
England & Wales : Economy 2-3 day service £40, Next Day service £55
Scotland Central Belt : Economy Delivery £40, Next Day £55
Scottish Highlands : Economy Delivery only £65 per pallet. (A1-56, DD, PH1-49, Pa21-40, IV1-40, KW1-14)
Northern Ireland : Economy Service £85.50 per pallet
Southern Ireland :Economy Service £95 per pallet
Should you not be at the delivery address when the pallet is delivered you may face an additional charge to redeliver due to the bulk of pallets and the costs involved.
UK Carton Delivery
Cartons are charged by the weight, at present the cost is £9.75 up to 20 kg and then .27p per kilo after. This is a UK mainland price and does not cover Scotland or Scottish Highlands.
Scotland Central belt is charged at £10.77 up to 20kg and then .27p per kilo after. Scottish Highlands can vary depending on the exact location but the above prices will cover most areas.
Carton service is an automatic Next Day delivery and is done with Interlink. They will send a text or email with a one hour time slot so you will know when to expect your parcel. You are able to alter the time slot, details of how will be provided in the message you receive
Luton Van to Container Delivery
Multi Pallet delivery : If you are purchasing four to six pallets we now offer delivery with our own curtain side luton van. We are restricted by weight but it is normally cheaper than sending via the Pallex network. You can request a quote by selecting this option during your order or call us before you place one. As a rough guide to calculate an estimate of what we would charge, simply work out the distance from your premises to Buckley, CH7 3DZ then multiply the mileage by £1.75 this will give you a cost price (minimum charge £80). The van is equipped with a tail lift and pump truck (depending on the load space available) so unloading is pretty fast also. This is a UK mainland service only.
40ft & 20ft Truck loads : We use an outside carrier for all 40ft and 20ft loads. Prices are given on request and vary depending upon the type of load (loose or palletised) and also the time taken to unload and the distance from our warehouse to you. You can of course ring us for quotes.
Please note - Transport rates can vary and are always subject to change. All goods are carried under the terms and conditions of the carrier - once goods are signed for we are not able to make or accept a claim for shortages or damages - It is your responsibility to ensure you check goods before you sign