Gem Wholesale Drury Industrial Estate, Drury Lane, Buckley, Flintshire, CH7 3DZ, United Kingdom.

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We are strictly TRADE to TRADE sales : All goods are sold 'as is' and all sales are final - Please refer to sections 1 & 2 in the Terms & Conditions for further information before considering a purchase.

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Terms & Conditions - General Information
This website ( is provided by Gem Discounts Ltd (referred to as "Gem Discounts Ltd/Gem Wholesale/we/our/us"). As a user of this website on behalf of the business you represent (referred to as "you/your/the purchaser"), you acknowledge that any use of this website including any transactions you make ("use/using") via this website are subject to the terms and conditions below.

We reserve the right to change / update these terms and conditions at anytime : All Sales are Final and no returns or credit will be allowed for previously undiscovered defects or discrepncies in description.

1 .The goods sold on this site are sold as 'trade sale' and as a customer purchasing via this site you are not covered by legislation that protects 'non trade' consumers, this is regardless of the grade of parcel sold. All merchandise is sold without any form of warranty or guarantee and full liability for any future issues with all merchandise will sit wtih the purchaser not Gem Wholesale. Please ensure you read and understand all the terms and conditions and grades of stock PRIOR to you making a purchase, you will not be compensated if products develop a fault after reasle by you to a third party or during future use by you. The stock is sold as a 'parcel' and as shown on the listings we make every effort to ensure the stock is correct but you may get over and under stocks on some pallets and we are unable to offer refunds for missing items.

(a). End of Catalogue / Clearance stock

This is surplus end of range stock which is believed to be in good condition. It may suffer from soiled or damaged packaging and normal manufacturing defects. No warranty or guarantee whether expressed or implied is attached to any goods sold.

(b). Customer Return Stock

This comprises of merchandise returned to the SOURCE COMPANY* as being faulty or defective in some way which for any reason cannot be returned to the original manufacturer. Also merchandise which has suffered from accidental damage within the SOURCE COMPANY’S distribution system. The merchandise may be damaged or it may simply be packaging damage. Part or incomplete items include multipart merchandise where one or more components is missing. In general this category will include damaged and used stock, no guarantee as to the breakdown of damage stock whether expressed or implied by law will attach to any such sale. 
(i) That the name of any source company or of any associated firm or company or any trader mark belonging to any such firm or company will be removed by YOU from the merchandise or marked in accordance with Gem Wholesale instructions prior to resale.
(ii) that on no occasion will any catalogue or other promotional literature belonging to any source company or its associated firms and companies be used in any way whatsoever in connection with the resale of the merchandise.
(iii) that all the MERCHANDISE sold to YOU thereunder is sold without guarantee as to fitness for purpose and on the understanding that the purchaser will ensure that the goods are made safe and serviceable before re-sale. No warranty whether expressed or implied by law will attach to any such sale. It is the prerogative of a purchaser to inspect the merchandise offered for sale. Gem Discounts Ltd will assume that such an inspection has been made. Arrangement to inspect can be made with appropriate warehouse staff.
(iv) THE PURCHASER will indemnify Gem Discounts Ltd from and against any claims whatsoever resulting directly or indirectly from the resale of THE MERCHANDISE by THE PURCHASER
(v) no returns will be accepted from the purchaser, and no credit will be allowed for previously undiscovered defects, discrepancies in description or in quoted quantities.
(vi) no statement made by any person as to the quality or condition of any merchandise on offer is to relied upon for the purpose of making an offer to purchase.
(vii) All stock is sold “ex warehouse” Gem Discounts Ltd Staff will provide assistance to load stock if required. Collection costs and arrangements are the responsibility of the purchaser. (i) Any customer returning goods to any retail outlet of a SOURCE COMPANY in order to obtain a full refund will be liable for criminal prosecution by the SOURCE COMPANY.

(i) TOYS.   Toys must be accompanied by a CE mark and the name and address of the EUROPEAN company responsible for the mark. Toys containing small parts as defined in BS 5665 must carry the statutory warning ie NOT SUITABLE FOR CHILDREN UNDER 3 YEAR. Plastic bags containing toys must be over 38 microns thick and should carry a child warning label. Toys should not be sold until the following checks have been carried out. Completeness of toy to enable safe assembly including instructions as necessary. Ensure that there are no sharp points or edges and that internal components are not exposed other than functional parts. Toys using low voltage mains power adapters are checked to British Standard 3456 before resale. It is fundamental to the conditions of sale that checks are carried out and that they are satisfactory PRIOR TO RESALE.
(ii) AUDIO
Merchandise is sold on the basis that it is repaired or reconditioned as necessary PRIOR TO RESALE. Safety tests complying with current legislation to CE standards required by law must be carried out on merchandise and any remedial work completed and PAT tested BEFORE IT IS OFFERED FOR RESALE. 

3. Title The title to each of the items or goods covered by this invoice is not legally transferred until complete payment has been made to Gem Discounts Ltd. SOURCE COMPANY : A source company is designated as the company originally retailing stock to the general public. Removal of Catalogue numbers : It is a standard requirement of supply that all traders adhere to the rules and regulations laid out below. These rules form an addition to our standard Terms & Conditions laid out on our Invoice.

All Catalogue Numbers or markings must be either crossed out with a permanent marker or obliterated from any and all cartons before re-sale. On no occasion will any catalogue or other promotional literature belonging to any catalogue or high street store be used in connection with the re-sale of any item, or be in view of or be left unattended in a public place where stocks are being sold by the trader or anybody acting on his behalf

There must be no use of the original SOURCE COMPANIES name or associated companies in any form for any reason in connection with the re-sale of stock.

4 .Storage Charges
If goods are not collected or delivery made within 5 working days storage charges may be added at the discretion of Gem Discounts Ltd. The cost will be based on volume of goods held and also the length of time the goods are held (please contact us for current costs) whether the goods are paid for in full or in part. Gem Wholesale also reserve the right to cancel any order not collected within two working days of the date of your order.

5. Prams, Pushchairs and Nursery goods Safety Checks
All new and second hand prams and pushchairs must now meet BS EN 1888:2012. Older prams and pushchairs may be marked BS 4139 or BS 4792. Many are subjected to very hard wear which may have caused them to become unsafe. 

The current European Standard for car seats is ECE R44.03 No car seat should be sold without the proper fitting instructions. I authorize Gem Discounts Ltd Ltd. to keep this agreement on file and apply these policies to all future transactions made between the Company (Gem Discounts Ltd Ltd) and myself WARNING : Any trader found not complying with any of our terms and conditions or safety requirements will not be supplied with any stocks and may also face legal action. There will be no second chances

6. GDPR : As part of the new GDPR regulations when completeing your order you accept and allow us to use the details you provide to complete your order which may include passing details to shippers. We do not and will not sell or pass your details to any third party for any other reason. Should you wish your account to be reomoved please emails us at at anytime.

This web site is owned and operated by Gem Wholesale who are completely dedicated to your total satisfaction
If you have any suggestions or comments or if you need to contact us, please email us using the link on the store
page or use the details below.

Our Contact details:
Gem Wholesale
Drury Industrial Estate Drury Lane Buckley Flintshire CH7 3DZ United Kingdom
Phone: 01244 546920
338 359823
Making A Purchase By using this website you confirm that you are doing so in the course of business and not as a consumer and have authority to bind any business on whose behalf you use this website. If you have made a mistake and cannot correct it in the shopping cart contact us before the order is processed / shipped and we will correct the mistake if possible.
When confirmation of your order is received this is to indicate we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling We ship all carton lots to the UK on an automatic Next Day service. Pallets for UK delivery can be shipped on Economy 2-3 day service or Next Day, you may select which during your order.

International orders are always quoted before we give a total pay.
Delivery Schedule We deliver your order once payment is received (our despatch deadline is 1pm each working day) It is your responsibility to ensure the goods arrive intact and un-opened and once signd for are accpeted as delivered in 'good order' and 'complete' - Should you receive an item that is either damaged, opened or has had items removed you MUST sign for the stock accordingly. If you fail to sign that an item is damaged, faulty or parts missign we will be unable to accept any claim from you or make a claim on the carrier.
Tax Charges For orders made from the UK or the European Union, 20% VAT is added. EU customers registered for VAT and can provide us with the correct details are zero rated. For orders placed outside the EU we charge VAT and refund once a certified bill of lading detailing our Invoice reference is recieved.
Credit Card Security When the order is placed at our website your Credit/Debit card details are taken by Sellerdeck Payments, a payment gateway. We use Sellerdeck Payments to ensure we are PCI compliant and that your details are secure. Once you clear all of the security checks made by Actinic on our behalf we will confirm receipt of your payment by email. If there is any problem or if your payment is refunded / voided you will need to check with your card issuer to find out what the issue may be.
Guarantee Other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.

Gem Wholesale will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website.

Gem Wholesale will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with the terms and conditions for any economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or loss of goodwill or reputation; or consequential, special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.

You agree to fully indemnify, defend and hold us harmless immediately upon demand from and against all actions, liability, claims, losses, damages, costs and expenses (including legal fees) we incur arising directly or indirectly as a result of your breach of these terms and conditions.
Reaching UsIf you need to reach us, please email us using the link on the store page, alternatively, you can call on 01244 546920 (International +44 1244 546920 or fax us on 01244 549424 or write to us at Drury Industrial Estate Drury Lane Buckley Flintshire CH7 3DZ United Kingdom
Privacy Policy Gem Wholtesale will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

You agree to ensure that your registration details are up to date and accurate and to update any details when necessary using the My Account page on the website. You agree not open multiple accounts without prior written consent from Gem Wholesale

We reserve the right in our absolute discretion to refuse any application to register and access the website services and to temporarily or indefinitely suspend any registered members.

Gem Wholesale do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy By using this website you confirm that you are doing so in the course of business and not as a consumer and have authority to bind any business on whose behalf you use this website.
No returns will be accepted and no credit will be allowed for previously undiscovered defects or discrepancies in description. This does not affect any statutory rights that you may have to the extent that such rights are not excluded or limited under these terms and conditions.
The goods sold on this site are sold as ‘trade’ and as a customer purchasing via this site you are not covered by legislation that protects non trade consumers. Regardless of the classification of the stock parcel on sale, all merchandise sold on this site is sold without any form of warranty or guarantee.
Full liability for any future issues with all merchandise will sit with the purchaser from this site and not Gem Wholesale. As a perspective purchaser you need to consider these facts before Buying and reflect this in any purchase that you make. Unless specifically covered by another term set out within these terms and conditions you will NOT be compensated if products develop a fault after resale by you to a third party or during future usage by you.