Returns Returns : These are simply items which have been ordered from a mail order company and then sent back by their customer. The reasons for a customer returning an item are endless, they include items damaged in transit, parts missing, the wrong colour, the item didn't match the description or just that the customer was not happy when it arrived.

You can also find items that have been used and gone faulty or an item that has been damaged by the customer and then returned. The amount of good to bad in every parcel is different and you do need to be able to check, repair and maybe make one good out of two faulty items. Whilst the work involved in these pallets is more involved, they are normally sold at a lower % of the retail value and allow for a much better profit for customers willing to put the extra effort in.

Shop Returns : These are stocks which have been sold through the discount high street retail store of one of the mail order companies we deal with. As such they are originally either clearance or customer returns which have then be re-sold and returned. They tend to be dated stocks and condition is not as good as normal returns. The price we sell at does reflect this though.

Checked Faulty Returns : These are goods which are known to be damaged and fault when returned. They tend to come from the retail stores we deal with but you will also find parcels from Mail Order companies or, in the case of Audio stocks they will have been through a service center when returned and found to be damaged and non working items.