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The parcel turned out to be full of just about anything imaginable. When the goods arrived we realised that we had purchased "customer returns" which included named brand items of toys, household ,hardware, furniture and electronics etc... Of course, some of these items did not work or needed repairing but we didn't let that put us off. The vast majority of the stock was working and saleable items that cost a fraction of the normal retail price and much less than any wholesale stock we had been able to buy. The reaction we had to the stocks on our local markets was unbelievable, selling out every week. After a short time word got around the regular markets about how cheap we were selling stocks for, before long we were selling to the other traders on the market before we even had time to set up and sell to the public, this launched us into the wholesale market. We moved from market trading into our first retail outlet not long after. From this first shop we opened another in Buckley, still our current location, which was larger and offered some warehouse space. As time passed we built up our wholesale operation until we were left with no choice but to find an even larger warehouse. We were lucky to find a suitable warehouse not far from our retail shop and began to concentrate on selling larger quantities, both by the pallet and container loads. This new warehouse gave us the opportunity to allow customers who had never dealt with customer returns before to inspect the goods before they purchased, something we were never able to do. Now,
over 25 years later we are a limited company and probably the largest
dealer of ex catalogue stocks in UK if not Europe. We have one main
warehouse' Even after 25 years we are still a family run and owned business. We employ a talented and experienced team of individuals ready to assist and address our customer's needs. We are not here simply to fulfill orders, but also to inform and educate our customers to help improve the longevity and success of their business. Our customers continue to place a great deal of faith and trust on us, based on our delivering what is promised. Ultimately, if their business is a success, we have a customer for life. Our customer base in the UK is diverse, from small market traders to large exporters. We sell to businesses from the Highlands of Scotland to Lands End in the UK. Many of our customers have discount outlets, auction houses, or simply sell on one of the hundreds of markets throughout the country. Others are exporters and importers form all over the globe, we have supplied nearly every country in Europe and beyond including most African countries and have a wealth of knowledge to help customers looking to take our stocks abroad. Thanks to the internet we are now also able to offer our goods via our eCommerce package, which is updated every hour, allowing a whole new customer base to purchase Ex Catalogue stocks.
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